Reports - Exemptions from Minnesota Care Tax
Does anyone have a report they use to show Medicare payments, including co-payments, deductibles, and coinsurance from patients and/or Medicare supplemental plans for Medicare-covered services?
KNOWN ISSUES: Locking non-expandable fields in clinical (RESOLVED)
Some users were experiencing a bug where locking a form did not lock non-expandable fields. The bug has been fixed as of 11:45am on 12/14/2016. If you are still experiencing this bug, please clear your cache and the issue will be resolved.
Does anyone have experience billing code 96101, psychological testing?
Does anyone have experience billing code 96101, psychological testing?
KNOWN ISSUES: Real time eligibility is down for MA
Although MN-ITS is operational, real-time eligibility is down for MN MA. Until the state of MN resolves this issue, the eligibility module will not work in Procentive for MN MA and other PMAP payers. Once the state fixed the problem, we will update this post.
KNOWN ISSUE: e-Prescribing Module: Connectivity Problems
Dr First has reported that they are experiencing intermittent connectivity problems.
I have test a few databases and was able to access the module, although I am currently waiting for a resolution message from them and will report back here when it arrives.
Here is the response we received from Dr. First this evening regarding this matter:
"Dear Valued Customer,
The connectivity issues we experienced today have been resolved at this time. All prescriptions delayed during this episode have been delivered. All new prescriptions are processing normally at this time.
Our teams will be monitoring our network throughout the weekend. If you have any questions, please contact the DrFirst Support Team at (866) 263-6512 or by emailing customercare@drfirst.com.
Thank you for your patience as we worked to resolve this issue. We apologize for the inconvenience.
The DrFirst Team"
KNOWN ISSUE: State of MN is having problems with Eligibility -- AND CLAIMS
The State of MN is having problems processing eligibility requests. They are working on a solution and will let us know once their system has been fixed. We will post updates here once we have them. Thank you!
HIPPA training with certification?
Would anyone be willing to recommend a great HIPPA training with certification?
245D Services
Hi - I am wondering if anyone else is using the CSSP Addendum through Procentive? If so, I would like to chat, we are planning on adding this to Procentive and I have questions!
place of service codes
Does anyone use place of service code "other unlisted facility 99" when meeting with a client in a place that is not identified in any of the other place codes, ie a Starbucks?
We have normally only used this code for travel time/mileage codes. Thanks
Payment Module
Users have reported that clients aren't appearing in the Payments module. We're working with the engineers to resolve this issue. You can have clients appear by selecting a location at the top of the Payments module in the filters or by going to the Clients module, opening the client, and clicking the "Payments" link.
Customer support service by UserEcho
