+1

Single Sign On from Password Manager

Joey 4 years ago in Settings Module 0

Hi,

We're looking to implement a Single-Sign On solution that's based on a password manager. Would it be possible to disable the ability for users to update their own password, but still let them set their Digital Password for signing documents?

0

How do I change my login password?

Kathryn 6 months ago in Settings Module updated by Emily 6 months ago 9
0

Kiosk module?

Celia 6 months ago in Settings Module updated 6 months ago 3

In the recent update, it says there is now a kiosk module.  I've updated staff roles, etc., and do not see a Kiosk module. I'm the champion and don't even see it.  Is anyone else having this issue?

0

Kiosk Manager

Heather Wadie 7 months ago in Settings Module updated by Mark Cornell 7 months ago 1

Anyone else having issues with the Kiosk Manager?  It's not on my module list and we can't kiosk documents.

0

The font size of the entire website is small. How do I fix it to go back to normal?

alexis.rinas 10 months ago in Settings Module updated by sarah 10 months ago 1

I was cleaning my keyboard and now that font on the entire website is small. I have clicked the customized button on the size and chose the larger font size option, but nothing changes. Other websites appear normal as usual.

0

Setting to prevent ticket-related email?

kajohnson 1 year ago in Settings Module updated by Jason L 1 year ago 1

Is there's a setting in Procentive that would prevent it from sending an email to me for ticket-related items?  I'm in the program all day, so emails related to tickets assigned, changed, or commented are really redundant.  I have a rule in my email to delete them automatically, but it would be better to cut them off at the source, if possible.

0

Multiple billing facilities with independent billing NPI

wendy.roeber 1 year ago in Settings Module 0

We have several different facilities (Common Ground and Valley View Receover Center) under our Procentive plan,  I need to know how to enter each organization as a separate billing and payment entity. Currently the NPI and billing information is for Common Ground and I need to be able to manage only Valley View Recovery clients, clinical notes, payments and reporting.

0

Mass email to clients

Rochelle Garcia 2 years ago in Settings Module updated by Celia Gardner 2 years ago 4

Does Procentive have the option to send out mass emails to clients? I know there is a text message option but that only allows so many characters so im trying to find an option to send more information about what is going on in our office.

0

Secondary Payer Settings

Jeremy Roelofs-Lynch 3 years ago in Settings Module updated 3 years ago 3

Hello,

I am trying to set up billing a secondary insurance for our locations -- they have never done this in the past!

I found the settings but after some initial testing it wasn't populating the correct $$$ on the claim(s). There are multiple Yes/No options...help!

Use these settings when a payer is the secondary payer:

Subtract these when computing invoice charge on claim:  

Add these when computing the prior payment:             

Subtract these when calculating the invoice charge:

I am hoping someone can share ideas/best practices on how to get secondary payer billed launched.

Thank you!

0

NO ACCESS TO PROCENTIVE DATABASES - URGENT

John-Debbie Trunk 3 years ago in Settings Module updated by Mark Cornell 3 years ago 5

Procentive,

I have no method of communication to you alerting you I have NO access to the databases I work with.


I believe this is due to the Super User Edits.


Please help resolve this asap.


Debbie Trunk

Trunk Consulting, Inc