+1

The font size of the entire website is small. How do I fix it to go back to normal?

alexis rinas 2 years ago in Settings Module updated by sarah 2 years ago 1

I was cleaning my keyboard and now that font on the entire website is small. I have clicked the customized button on the size and chose the larger font size option, but nothing changes. Other websites appear normal as usual.

+1

Single Sign On from Password Manager

Joey 6 years ago in Settings Module 0

Hi,

We're looking to implement a Single-Sign On solution that's based on a password manager. Would it be possible to disable the ability for users to update their own password, but still let them set their Digital Password for signing documents?

0

Round to nearest unit

sadie twite 10 months ago in Settings Module 0

Are there any organizations that have their settings for time to "round up to the nearest unit" or "round to the nearest unit"? I am curious if the logic is that 1.5 would round to 2 units? If you use this feature would you be willing to chat so I can pick your brain a little? :)

0

How do I change my login password?

Kathryn 2 years ago in Settings Module updated by Emily 2 years ago 9
0

Kiosk module?

Celia 2 years ago in Settings Module updated 2 years ago 3

In the recent update, it says there is now a kiosk module.  I've updated staff roles, etc., and do not see a Kiosk module. I'm the champion and don't even see it.  Is anyone else having this issue?

0

Kiosk Manager

Heather Wadie 2 years ago in Settings Module updated by Mark Cornell 2 years ago 1

Anyone else having issues with the Kiosk Manager?  It's not on my module list and we can't kiosk documents.

0

Setting to prevent ticket-related email?

kajohnson 3 years ago in Settings Module updated by Jason L 3 years ago 1

Is there's a setting in Procentive that would prevent it from sending an email to me for ticket-related items?  I'm in the program all day, so emails related to tickets assigned, changed, or commented are really redundant.  I have a rule in my email to delete them automatically, but it would be better to cut them off at the source, if possible.

0

Multiple billing facilities with independent billing NPI

wendy roeber 3 years ago in Settings Module 0

We have several different facilities (Common Ground and Valley View Receover Center) under our Procentive plan,  I need to know how to enter each organization as a separate billing and payment entity. Currently the NPI and billing information is for Common Ground and I need to be able to manage only Valley View Recovery clients, clinical notes, payments and reporting.

0

Mass email to clients

Rochelle Garcia 3 years ago in Settings Module updated by Celia Gardner 3 years ago 4

Does Procentive have the option to send out mass emails to clients? I know there is a text message option but that only allows so many characters so im trying to find an option to send more information about what is going on in our office.

0

Secondary Payer Settings

Jeremy Roelofs-Lynch 5 years ago in Settings Module updated 5 years ago 3

Hello,

I am trying to set up billing a secondary insurance for our locations -- they have never done this in the past!

I found the settings but after some initial testing it wasn't populating the correct $$$ on the claim(s). There are multiple Yes/No options...help!

Use these settings when a payer is the secondary payer:

Subtract these when computing invoice charge on claim:  

Add these when computing the prior payment:             

Subtract these when calculating the invoice charge:

I am hoping someone can share ideas/best practices on how to get secondary payer billed launched.

Thank you!