Here is a list of things to do now that you are here.
1. Personalize Your Profile In the upper right-hand corner, click your username and choose "User profile" to complete your name, add a photo ("avatar") and title, and set a Password.
2. Review Community Guidelines click here
3. Post & Participate Present your thoughts & ideas to generate discussion and responses from other Procentive Users!
The font size of the entire website is small. How do I fix it to go back to normal?
I was cleaning my keyboard and now that font on the entire website is small. I have clicked the customized button on the size and chose the larger font size option, but nothing changes. Other websites appear normal as usual.
CLIA UA Certification #
Hi,
We are submitting for CLIA waived UA testing. The claims are denying as the Certificate # needs to be on the claim.
Does anyone know where this Cert # is to be entered in the payer, code or on the claims? We do not receive auths for this service.
Thanks for your help, Teri
Ticketing Module
Is anyone else finding staff replying to their tickets in the "Description" area and not on the right-hand side using the comments? This is not a good thing for billing staff, if clinical staff are able to edit what the ticket originally said when it was sent. Is anybody else noticing this? I did send a ticket to Procentive but my rep is off this week, so thought I'd check here.
I did check to see if there was something in the User Role that allowed it, but don't see anything.
Thank you!
Customer support service by UserEcho
