Here is a list of things to do now that you are here.

1. Personalize Your Profile In the upper right-hand corner, click your username and choose "User profile" to complete your name, add a photo ("avatar") and title, and set a Password.

2. Review Community Guidelines click here

3. Post & Participate Present your thoughts & ideas to generate discussion and responses from other Procentive Users!


Vantage Credit Card Processing

Paula il y a 6 jours dans User Group Help mis à jour il y a 3 jours 4

Credit Card Payments Going to Other Companies

BillingAS il y a 6 jours dans Accounting/Collections Modules mis à jour par Holly Byrnes (Care Leader) il y a 3 jours 4

FYI credit card payments processed in Procentive may be going to other companies bank account that you have no affiliation with. Double check your records and what is in your bank account to make sure they match. 


Scheduled Maintenance: Wednesday, May 15th at 10:00 PM CST

Holly Byrnes (Care Leader) il y a 5 jours dans Procentive News 0

Attention Procentive Customers:

We would like to inform you that we will be conducting maintenance on our systems on May 15th at 10:00 PM CST/11:00 PM EST. Users will experience downtime for 30 minutes and potentially up to 2 hours.

This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact our care team by submitting a case to Procentive through our new Therapy Brands Community Portal.


MNits 132 and 153 denial code?

BillingAS il y a 1 semaine dans Billing/Electronic Modules 0

Has anyone started having troubles in the past week or two that there claims are denying on MNits for 132 and 153? I've been calling nonstop to DHS but always get the message that there is too high of a call volume and get hung up on. We are billing SUD IOP and its happening to all of the codes, H2035, H2035 HQ, H0038 U8 and T1016 U8 HN. Anyone have any insight on this or gotten through to them? We have four locations and its happening to all four so I think there is something bigger going on that's effecting all the claims. 


LPCC - Medicare

ejallo il y a 2 semaines dans Billing/Electronic Modules mis à jour par ahuseby il y a 2 semaines 6

I know Medicare will credential LPCs as of 01/01/24, but will they credential an LPCC?