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Release signed by client of medical billing data related to claim:

sfoster 4 hours ago in Billing/Electronic Modules 0

Can someone tell me how often we are required to update signatures regarding billing release and where to find that data?


GY Modifier

Laura G 7 hours ago in Billing/Electronic Modules 0

We are skipping Medicare for an unlicensed therapist, adding a GY modifier, and sending it to MA/PMA. (FIRST, skipping Medicare)  MA/PMAP denying due to billed to wrong insurance (Not Primary). Medicare denies for Unlicensed therapists. Please help me what are we doing incorrectly?


Signatures in time of COVID

Chris Werner (Customer Success Manager) 2 weeks ago in Telehealth updated yesterday at 12:13 p.m. 1

Here is an update from the MN DHS regarding the policy for requiring signatures for a service plan:


Setting Default Accounting Payment Terms on statements

Jonathan Beulke 4 weeks ago in Reporting Module updated by Mark Cornell 5 days ago 7

Does anyone know if there's a setting in Procentive to set payment terms when generating statements?  When generating statements from report 3560 I know I'm able to add information in the Instructions field, but the data I enter here does not appear on all of the generated statements.  It's inconsistent and appears random, almost as if this is a bug in the report.

Thanks in advance for the help or advice.


Place of Service Denials w/ Commercial Ins.

Scott VanBerkom 1 week ago in Billing/Electronic Modules updated by sarah 1 week ago 3

Anyone have an idea if Health Partners or (Any other commercial plans) Deny payment based on place of service (Anything other than Office or Telehealth) This one in question pertains to "School" as the place of service, the therapist is the treating provider.