Here is a list of things to do now that you are here.

1. Personalize Your Profile In the upper right-hand corner, click your username and choose "User profile" to complete your name, add a photo ("avatar") and title, and set a Password.


2. Review Community Guidelines click here


3. Post & Participate Present your thoughts & ideas to generate discussion and responses from other Procentive Users!

+1

Payer Order Changed and/or Switched to Inactive

ejallo 1 hour ago in Billing/Electronic Modules updated by AmyB 1 hour ago 3

I know Procentive is having issues today, but wondering if the payer changes are part of that larger problem.  All of my client payers have either switch order and/or been changed to inactive.

0

status

ejallo 5 hours ago in Billing/Electronic Modules updated by Debbie Trunk 5 hours ago 3

None of my providers can complete Time Adds, it gives them an error that there is no status.  I cannot submit claims, I get the error message that there are no invoices to bill.  Anyone else having this issue?

0

paperless statements

Rochelle Garcia 7 months ago in Accounting/Collections Modules updated by Kelli Feucht- ACS 7 months ago 1

Im wondering if anyone has moved to paperless statements or some type of electronic payment option.  


We do utilize the client portal but Im still mailing out statements.  Im looking for some type of electronic notification to clients stating they have received a bill and can go online to their client portal to make a payment.  Open to all suggestions

0

UCare Remittance

Jill Benson 8 months ago in Payments/ERA Modules updated 8 months ago 7

Hello - I'm curious if anyone has received a UCare remittance since late December.  I understand payments were delayed, but their portal states a payment would be received the first week of January. Our facility has not received a payment.  Anyone receiving payments?  Thanks.

0

Ucare Payment Delays

ejallo 8 months ago in Industry News/Discussion updated by Anissa Jones 8 months ago 4

Has anyone received payment from Ucare since the end of December?  I read where Medica is processing payments, but we haven't received anything so far.

Thanks