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Latest Updates 1,460
Payer Order Changed and/or Switched to Inactive
I know Procentive is having issues today, but wondering if the payer changes are part of that larger problem. All of my client payers have either switch order and/or been changed to inactive.
status
None of my providers can complete Time Adds, it gives them an error that there is no status. I cannot submit claims, I get the error message that there are no invoices to bill. Anyone else having this issue?
paperless statements
Im wondering if anyone has moved to paperless statements or some type of electronic payment option.
We do utilize the client portal but Im still mailing out statements. Im looking for some type of electronic notification to clients stating they have received a bill and can go online to their client portal to make a payment. Open to all suggestions
UCare Remittance
Hello - I'm curious if anyone has received a UCare remittance since late December. I understand payments were delayed, but their portal states a payment would be received the first week of January. Our facility has not received a payment. Anyone receiving payments? Thanks.
Ucare Payment Delays
Has anyone received payment from Ucare since the end of December? I read where Medica is processing payments, but we haven't received anything so far.
Thanks
Customer support service by UserEcho
