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3. Post & Participate Present your thoughts & ideas to generate discussion and responses from other Procentive Users!

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Clients Last Appointment

Laura G vor 3 Tagen in Appointments Module aktualisiert von Jana vor 3 Tagen 1

Hello

Does anyone know if there is a report that will show all active clients' last visit date, in order to discharge them?

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New ICD 10 code changes

sfoster vor 6 Monaten in ICD-10/DSM5 aktualisiert von Holly Byrnes (Care Leader) vor 4 Tagen 10

Hello, I just had a couple of claims reject for what appears to be code updates or subdivisions of the code;

F43.8.

  • F43.8, "Other reactions to severe stress," is being subdivided into two new codes — one to capture prolonged grief disorder (F43.81) and another to capture the rest of what was otherwise reported under F43.8 (F43.89, “Other reactions to severe stress”).

Has anyone else run into this one?

Thanks, Sara

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Theralink

Jenna vor 1 Monat in Telehealth aktualisiert von Jana vor 1 Woche 1

Hello! Curious if others are using Theralink and how are you liking it? 

Jenna 

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Theralink for Family Sessions

Celia Gardner vor 10 Monaten in Telehealth aktualisiert von Jana vor 1 Woche 3
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Billing 99354

sfoster vor 2 Monaten in Billing/Electronic Modules aktualisiert von Stephanie B vor 2 Wochen 3

Has anyone else experienced problems when billing the 99354 add-on code for an extended session for 2023 DOS? Claims are rejecting in the Electronic Module. This was a BCBS commercial policy.


Stating the following:

Error Message: Category: Acknowledgement/Returned as unprocessable claim-The claim/encounter has been rejected and has not been entered into the adjudication system. Status: Line information

Error Message: Category: Acknowledgement / Rejected for relational field in error. Status: Procedure code for services rendered

Error Message: Category: Acknowledgement / Rejected for relational field in error. Status: Date(s) of service

Error Message: Service Line Data: SVC*HC:99354*120*****1~Version: 5010A1 Loop: NA

Thanks, Sara