Is anyone else experiencing substantial slowness with Procentive loading different screens/modules?
Thank you for sharing your concerns. The trouble this morning was due to a large query that was initiated multiple times causing a slowdown across Procentive. This has now been resolved.
Is anyone else experiencing slowness in the system today?
Procentive - is anything going on that is causing slowness? We've had some 30-60 second load times in the client module.
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|Specific client example or occurrence||'Quick' questions||Discussion-based|
|Form fixes||Need urgent resolution||Wanting advice from other clinicians|
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Pat Stream, Customer Success Manager
Can't send a ticket on this as we can't log in, currently. Did anyone else lose communication with Procentive? 2/21/2023 ~10:35 a.m. CST.
Best practices for cell phone usage - in home
For agencies that are doing in-home and/or community work, does your in-home staff give clients their phone number or do they use a service like Google Voice? Do you provide cell phones for in-home staff?
We are having difficulty recently getting S9480 reimbursed from Medica. We have billed it with a revenue code in the past and have gotten reimbursement but then we also get denials - we have also billed it as a "group" Anyone having similar problems with Medica/UHC and the S9480 group code?
Summoning devices for assisted living/nursing home facilities?
One of our facilities has been relicensed with 24hr Customized Living, and part of the requirement is for all clients to have a summoning device on them, in the event they need staff assistance due to a fall, health issues, etc. Does anyone have any recommendations on a call/summoning system that is reliable?
I'm finding some options that are either extremely expensive or cheap and appear to not be very durable/reliable. If anyone has any input, we would greatly appreciate it.
Procentive Extremely Delayed and Slow
is this happening for anyone else?
Has anyone successfully billed Family Psychoeducation H2027 (with it's various modifiers)? If so, what payers have reimbursed or denied claims?
Customer support service by UserEcho