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How do your clinics and providers choose a taxonomy?

crystalp 6 years ago in User Group Help updated 6 years ago 4

Anyone know if there is a special science to choosing which taxonomy code your providers or clinics send with claims? Is there a right or wrong taxonomy code? Do we just need to choose whichever one fits the clinic or provider the best? I appreciate any suggestions.

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Integrated Credit Card Processing

Kari Droubie 7 years ago in User Group Help updated by sarah 3 years ago 6

My organization is considering Integrated Credit Card Processing.  For those of you currently using this feature, would you recommend it?  What are the pros and cons you would suggest considering before moving forward?

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Procentive is down?

TVano 7 years ago in User Group Help updated by Caleb Zimmermann 7 years ago 4

Is  anyone else having issues with Procentive right now? it will not open any windows/client modules ect..

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Looking for information on billing 99354/99355 amd 90839/90840

Tina B 7 years ago in User Group Help updated by sfoster 6 years ago 9

Both 99355 and 90840 are for each additional 30 minutes. For a 2 hour crisis you would bill

90839-90840-90840. How do you bill the same code on the same day? Or do you set the code up as 30 min = 1 unit?

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Documenting admin staff contact w/ clients

Kim Ross 7 years ago in User Group Help updated by sarah 7 years ago 7

How do you effectively use Procentive to document contact between clients and administrative staff staff? Or, contact between administrative staff and a client's payer? I find that clients give me and other administrative staff substantive information about a variety of things - clinical, administrative, financial, etc!  A goal is to keep documentation of client interaction attached to the client record and available to all staff associated with the client.

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Has anyone starting storing credit cards in the vault?

Tina B 7 years ago in User Group Help updated by Caleb Zimmermann 7 years ago 20

Did you have clients fill out a form with all the necessary information or do you take it verbally?

Also, has anyone set up any re-occurring accounts?