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Procentive running slowly?

Jana Judisch 3 years ago in User Group Help updated by Ashley Morschen (Project Coordinator) 3 years ago 4

Is anyone else experiencing substantial slowness with Procentive at this time?

Answer

Answer

Hello!


Thank you to the users who submitted a report of performance issues through the Procentive Support Desk which alerted us to the issue and allowed our Systems Engineers to begin tracing it. 


Good news, the issue has been isolated and our Systems Engineers are working to ensure the issue is resolved. 

Best,
Ashley 

Yes, we are.  Lots of delays.

Answer

Hello!


Thank you to the users who submitted a report of performance issues through the Procentive Support Desk which alerted us to the issue and allowed our Systems Engineers to begin tracing it. 


Good news, the issue has been isolated and our Systems Engineers are working to ensure the issue is resolved. 

Best,
Ashley