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Procentive running slowly?

Jana 7 years ago in User Group Help • updated by Ashley M 7 years ago • 4

Is anyone else experiencing substantial slowness with Procentive at this time?

Answer

Answer
Ashley M 7 years ago

Hello!


Thank you to the users who submitted a report of performance issues through the Procentive Support Desk which alerted us to the issue and allowed our Systems Engineers to begin tracing it. 


Good news, the issue has been isolated and our Systems Engineers are working to ensure the issue is resolved. 

Best,
Ashley 

Hwinkler 7 years ago

Yes - very slow.

anordman 7 years ago

Yes, we are.  Lots of delays.

sarah 7 years ago

Yes.

Answer
Ashley M 7 years ago

Hello!


Thank you to the users who submitted a report of performance issues through the Procentive Support Desk which alerted us to the issue and allowed our Systems Engineers to begin tracing it. 


Good news, the issue has been isolated and our Systems Engineers are working to ensure the issue is resolved. 

Best,
Ashley 

Customer support service by UserEcho