

Client Statements - Report 3560
Has anyone found a way to incorporate a QR code or online link for credit card payments directly on the statements?

Invoices for Co-Pay Only
Does anyone have a work around for only invoicing the Copay, Coinsurance, Deductible?
We want to be able to generate a statement for only the Copay, Coninsurance, Deducbible amount, and remove the original invoice information. Does anyone have a work around for this?
When I used the 3560 Statement report and Select CoPay only it will also show the amount paid and received the for original billing (which we do not want to specifically send to our clients), we want to remove this and only have Date of Service, Copay Amount due...
Has anyone else figured out how to get around this?

Procentive & DAANES
Hello,
I was just curious how other companies that work with Procentive find the billing information they need to fill out DAANES? Right now we are looking at the units used from an authorization to estimate what was billed. Is there a more accurate way of doing this without adding a lot of time?
Also, with filling out the service delivery tab in DAANES how are other companies finding the most accurate information for these questions?

Report
Good morning! I am wondering which report is commonly used to cross reference ERAs in Procentive with our bank statements? I am looking at 1140 or 1370, but don't know which fields to fill in that will show me this info. I'm currently getting too much detail. I don't need client names, or each individual payment. I just need the date, payer, and total check amount.
Thanks & have a great weekend!
Jill

Report opening w/out all parameter options
Having a really weird situation; clinician, with supervisor permissions, is trying to open report 8030 and it's not giving her all the search options. Specifically "staff". While she still has it on the right hand side list of fields it is missing from the search options between "Code Types" and "Payers".
Has anyone else every had this issue?

Report to display Client Dx and Expiration date in program
I'm looking for a report that can bring up all clients in a specific program that also shows the clients' Dx codes and the Dx code expiration date. Does anyone know if a report can do this?

Mass Notification Report?
Is there an option to view a report that will display information about mass notifications that were sent out to clients? I know that a pop-up comes up after sending a mass notification, but sometimes that pop-up closes itself before I have an opportunity to visually confirm which clients received the notification.

Report Exporting- Dropping Lead Zero
Does anyone have a work around so that the leading zero's don't get dropped when exporting reports from Procentive?
Example: 1420 Authorization Detail Report
-The MA Number will drop any leading Zero's
-The service agreement (Authorization Number) will also drop leading zero's
does anyone have a work around for this?
Customer support service by UserEcho