Can someone assist with this question - Some of our contract therapists are confused about why their commissions are based on the basis category instead of the collected category. Can you send me a simple as possible an explanation for this that I can share with the staff?
The collected category is the total collected on that specific date. Sometimes client payments are paid in different months than the insurance payments. The basis category is the amount collected in that month alone. If a payment came in on another month, than you should see a dollar mount in the "other commissions paid" column.
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