When billing through MN-ITS, there's a very handy feature that pretty much guarantees no sent claims will be denied.  If I bill in MN-ITS, before sending the claim, I have the option to "Validate" each claim to ensure there are no errors.  If after validating a claim finds an error, I immediately get notified of the error code, so I can fix, re-validate, and resend when no errors are found.

This has been extremely helpful to ensure predictable cash-flow when billing, and completely eliminates the possibility of errors when sending in claims.

Is it possible for something like this to be implemented in Procentive?

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Does anyone know if there is an option to email statements to clients?

Thanks

Ucare is denying Residential claims due to no Value 24 Code being listed on the claim. After speaking with Ucare, a number of times, we are continually hearing that V24 code has to be in box 39 on the UB-04 claim. Is anyone else being told this? 

Procentive is telling us that V24 codes can only go out on MA claims. 

Are we alone in this issue? 

When submitting claims in the billing module, the insurances (primary and secondary) are no longer listed in the payer summary column. I'm trying to submit secondary claims, and when I open the individual insurance, there is nothing in the payer summary so I have to look at each individual line to make sure the EOB information is included for the primary insurance. When did this change? Does anyone else have this issue?

We have been receiving some information/advice on how to properly bill for a comprehensive assessment and also bill for intakes in our  new chemical dependency program.

Our thought is to use code H0001 for the comprehensive assessment itself, but we have also been advised that there should be a billing for group time.

Can anyone provide some insight on why group would be billed as well?  If billing for time spent on the comprehensive assessment is allowed, shouldn't that be billed as individual?

I know Procentive is having issues today, but wondering if the payer changes are part of that larger problem.  All of my client payers have either switch order and/or been changed to inactive.

Suddenly most of my Secondary clams are rejected for Unbalanced COB. But the COBS are balanced. I heard through one clinic this is a known issue-but can't find anything about it here. Please post this as a known issue so we can be udpated. This is quite a big issue that we can't bill to secondary insurances anymore. Thank you! 

Does anyone add a surcharge for credit card payments?  I'm wondering how you set that up in Procentive. 

Thanks