Ucare is denying Residential claims due to no Value 24 Code being listed on the claim. After speaking with Ucare, a number of times, we are continually hearing that V24 code has to be in box 39 on the UB-04 claim. Is anyone else being told this?
Procentive is telling us that V24 codes can only go out on MA claims.
Are we alone in this issue?
Customer support service by UserEcho