Is anyone else experiencing substantial slowness with Procentive loading different screens/modules?
Thank you for sharing your concerns. The trouble this morning was due to a large query that was initiated multiple times causing a slowdown across Procentive. This has now been resolved.
Is anyone else experiencing slowness in the system today?
Procentive - is anything going on that is causing slowness? We've had some 30-60 second load times in the client module.
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Pat Stream, Customer Success Manager
For agencies that are doing in-home and/or community work, does your in-home staff give clients their phone number or do they use a service like Google Voice? Do you provide cell phones for in-home staff?
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Hello - Does anyone know where Optum would like for us to submit the data on the information that we collect on the CASII's? This is effective today, January 31st. according to the September 2019 Newsletter and it applies to most commercial and Medicaid programs. Optum Provider relations do not have any information. I have a message into my Optum Network Manager. Does anyone else know anything?
Customer support service by UserEcho