+5

Procentive down?

Steph H 1 month ago in User Group Help updated by Cindy P 1 month ago 12

Anyone else unable to open Procentive? When try to login I get an error message that says to contact the help desk w/a specific error code.

We are getting that same error message. 

We are having the same issue at our facility as well! 

Yes, we are down now as well. Error says something about too many connections to the database.

Yep, we are also having issues. I have submitted a case but have not heard anything.

Yes, we are having issues as well.

+2

I just tried clearing my browser cache and that did not help.

This is the error message. Hopefully someone from Procentive will see our thread sooner than later. 

ec2-18-117-253-111.us-east-2.compute.amazonaws.com635849533

We are able to get back in now