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1. Personalize Your Profile In the upper right-hand corner, click your username and choose "User profile" to complete your name, add a photo ("avatar") and title, and set a Password.


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3. Post & Participate Present your thoughts & ideas to generate discussion and responses from other Procentive Users!

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Ucare Payment Delays

ejallo yesterday at 12:46 p.m. in Industry News/Discussion updated by Anissa Jones 7 hours ago 4

Has anyone received payment from Ucare since the end of December?  I read where Medica is processing payments, but we haven't received anything so far.

Thanks

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UCare Remittance

Jill Benson 1 week ago in Payments/ERA Modules updated by ejallo 9 hours ago 6

Hello - I'm curious if anyone has received a UCare remittance since late December.  I understand payments were delayed, but their portal states a payment would be received the first week of January. Our facility has not received a payment.  Anyone receiving payments?  Thanks.

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Client Signatures

Keli 2 months ago in Clinical Charting Module 0

Good afternoon, 

Some clinicians seem to be experiencing some issues with obtaining client signatures for the following forms below. Are there any tips on how to use these forms. The complaint I am get the most is the client can see that they have signed on their end but it is not visible on our end. The other issue is if the client has to sign the document a few times. Does the link expire once it is sent- in other words you can only use it once. Are these documents time sensitive once sent via Procentive. 


S34-1000 Consent for Treatment and Telehealth and Payment Plan

S100200 Mental Health Individualized Treatment Plan / Review

Best, Keli 

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SUD Education

Laura G 2 months ago in Billing/Electronic Modules 0

Has anyone billed for SUD "Substance Use Disorder" Education?

If you have what codes and units.

Thanks!

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Upcoming Holiday: Closed on Tuesday, November 11th for Veteran's Day

In honor of Veteran's Day on Tuesday, November 11, Ensora Health will be closed. Emergency support is still available at 877-288-5583.