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1. Personalize Your Profile In the upper right-hand corner, click your username and choose "User profile" to complete your name, add a photo ("avatar") and title, and set a Password.
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AMA CPT Code Price Increase
Attention Procentive Customers:
As we close out 2024, we encourage you to review your practitioners' enrollment in American Medical Association (AMA) Current Procedural Terminology (CPT) codes to ensure accuracy.
Beginning on January 1, 2025, the AMA is increasing the annual licensing fee for CPT codes by $0.50. The total cost per qualified provider will increase from $19.00 in 2024 to $19.50 for the 2025 calendar year. The annual fee for all qualified providers will be billed on or after January 1, 2025.
Upcoming Holidays: Closed on Tuesday, December 24th; Wednesday, December 25th; and Wednesday, January 1st
Attention Procentive Customers:
We will be closed on Tuesday, December 24th and Wednesday, December 25th for Christmas Eve and Christmas Day.
All support requests received on Tuesday, December 24th and Wednesday, December 25th will be prioritized and worked on when we return on Thursday, December 26th. For urgent issues, we will be monitoring these channels throughout the day and will respond as soon as possible.
We will be closed on Wednesday, January 1st for New Year's Day.
All support requests received on Wednesday, January 1st will be prioritized and worked on when we return on Thursday, January 2nd. For urgent issues, we will be monitoring these channels throughout the day and will respond as soon as possible.
Have a safe and happy holiday season!
Known Issue: Missing Hennepin Health ERAs [RESOLVED]
Attention Procentive Customers:
We are aware of an issue where users are not receiving Hennepin Health ERAs into Procentive. Availity is actively investigating this issue with the payer at this time.
We will provide additional updates once available.
If you have any questions or concerns, please do not hesitate to contact our care team by submitting a case to Procentive through our Therapy Brands Community Portal.
Scheduled Maintenance: Tuesday, December 17th at 10:00 PM CST
Attention Procentive Customers:
We would like to inform you that we will be conducting maintenance on our systems Tuesday, December 17th at 10:00 PM CST/11:00 PM EST. Users will experience downtime for 30 minutes and potentially up to 2 hours.
This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.
If you have any questions or concerns, please do not hesitate to contact our care team by submitting a case to Procentive through our Therapy Brands Community Portal.
Why is Medicare (and Medicare plans) denying all F43 dx codes?
Effective December, Medicare and plans are denying any F43 code (F43.1, F43.23 etc).
Customer support service by UserEcho
