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1. Personalize Your Profile In the upper right-hand corner, click your username and choose "User profile" to complete your name, add a photo ("avatar") and title, and set a Password.
2. Review Community Guidelines click here
3. Post & Participate Present your thoughts & ideas to generate discussion and responses from other Procentive Users!
Scheduled Maintenance: Tuesday, February 11th at 10:00 PM CST
Attention Procentive Customers:
We would like to inform you that we will be conducting maintenance on our systems Tuesday, February 11th at 10:00 PM CST/11:00 PM EST. Users will experience downtime for 30 minutes and potentially up to 2 hours.
This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.
If you have any questions or concerns, please do not hesitate to contact our care team by submitting a case to Procentive through our Therapy Brands Community Portal.
Upcoming Holiday: Closed on Monday, January 20th for Martin Luther King Jr. Day
Attention Procentive Customers:
We will be closed on Monday, January 20th for Martin Luther King Jr. Day.
All support requests received on Monday, January 20th will be prioritized and worked on when we return on Tuesday, January 21st. For urgent issues, we will be monitoring these channels throughout the day and will respond as soon as possible.
Have a safe and happy holiday!
Why is Medicare (and Medicare plans) denying all F43 dx codes?
Effective December, Medicare and plans are denying any F43 code (F43.1, F43.23 etc).
Scheduled Maintenance: Tuesday, January 14th at 10:00 PM CST
Attention Procentive Customers:
We would like to inform you that we will be conducting maintenance on our systems Tuesday, January 14th at 10:00 PM CST/11:00 PM EST. Users will experience downtime for 30 minutes and potentially up to 2 hours.
This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.
If you have any questions or concerns, please do not hesitate to contact our care team by submitting a case to Procentive through our Therapy Brands Community Portal.
AMA CPT Code Price Increase
Attention Procentive Customers:
As we close out 2024, we encourage you to review your practitioners' enrollment in American Medical Association (AMA) Current Procedural Terminology (CPT) codes to ensure accuracy.
Beginning on January 1, 2025, the AMA is increasing the annual licensing fee for CPT codes by $0.50. The total cost per qualified provider will increase from $19.00 in 2024 to $19.50 for the 2025 calendar year. The annual fee for all qualified providers will be billed on or after January 1, 2025.
Customer support service by UserEcho
