Hello 

Just wondering if any other providers have their client portal link on their website so that is easy for clients to access.  Im not sure this is allowed by Procentive but I wanted to check before we tried.

Thanks!

I work at an adolescent inpatient treatment facility and occasionally we admit clients who are 18 or turn 18 during their treatment stay.  This year Ucare pmap are paying a reduced rate after their birthday however they are receiving the same services which includes high school services.  Has anyone else experienced this?  The rate is being reduced from 216.34 to 179.25.   

It looks like there are going to be many changes in order to bill MNITS for 1002, H2036 and H2035. Is Procentive aware of these changes and updated the software accordingly?

Does anyone know what facility type code we should use for drug testing codes such as 80305 & 80307. I've been using code 89 but one payer is denying our claims because it's the wrong facility code type. They won't tell me what code they want us to use and they just said to talk to our biller. I am the biller and I've not been able to find this information. If anyone can assist please reply. We do drug test lab screenings at our facility. Thanks.

Hello 

Anyone have an idea why  clients would get this error when trying to pay their bill online via the client portal?  Looking for suggestions on what settings I need to update.

Thanks!