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1. Personalize Your Profile In the upper right-hand corner, click your username and choose "User profile" to complete your name, add a photo ("avatar") and title, and set a Password.

2. Review Community Guidelines click here

3. Post & Participate Present your thoughts & ideas to generate discussion and responses from other Procentive Users!


Faxing Issues

Julie Timm hace 6 días en e-Faxing 0

Anyone else running into faxes not sending out? We have several that say "waiting for conversion" or give us a timed out error.


Is anyone experiencing issues with Procentive today?

scarroll hace 2 semanas en Clinical Charting Module actualizado por Holly Byrnes (Care Leader) hace 2 semanas 2

We are experiencing many issues in Procentive today.  Can't log in, slowness, error messages etc?


Clinical Trainee/Incident to Billing

Tammy hace 3 semanas en Billing/Electronic Modules actualizado hace 3 semanas 4

We are trying to confirm which commercial health plans allow clinical trainees (incident to billing).  We've confirmed that most BCBS commercial plans and all Pref One plans allow it.  Has anyone had success with Healthpartners-commercial?  I can't get a confirmation from that insurance network.  We are billing Hpart-PMAP without any issues.  Any current information for clinical trainees would be appreciated.  Thank you.


Upcoming Holiday: Closed on Monday, September 4th for Labor Day

We will be closed on Monday, September 4th for Labor Day.

All support requests received on Monday will be prioritized and worked on when we return on Tuesday, September 5th. For urgent issues, we will be monitoring these channels throughout the day and will respond as soon as possible.

Have a safe and happy holiday!