Recording from ICD10 Conference Call
Here is a recording of the conference call hosted by the ProCare Customer Success and Service and Support Teams. The purpose of the call was to resolve a problem that Procentive discovered in doing ICD10 audits of databases
Adult Crisis Stabilization-Residential
We are starting to provide Adult Crisis Stabilization-Residential services and will be billing H0018. Is someone able to help me with the following, I am trying to find the revenue code that would be associated with the H0018 code, and the Place of Service for billing.
Paperwork for couples intakes
How does your agency handle intakes for couples counseling? Do you have the spouse fill out an intake in addition to the intake by the client? Do you use the kiosk and if so does the spouse fill theirs out on the kiosk? Do you have trouble with it flowing properly into the DA?
Thank,
Barb
Share your passion with us...
Share with us why you decided to enter the mental health field? What motivates you to continue in this field?
Share your thoughts and advice for other companies going through this transition.
How to unlock a note
I thought I was saving and locked a note that I need to be signed by another person. How do I unlock it?
Samantha,
Unlocking a note is allowed with the correct permissions. There are typically only certain roles at an agency that have unlocking privileges. Start first with contacting the Procentive champion at your agency.
Are you paperless?
How have you transitioned to being a paperless company? In what instances do you still use paper? What Procentive features aid in this transition?
Customer support service by UserEcho
