Although MN-ITS is operational, real-time eligibility is down for MN MA. Until the state of MN resolves this issue, the eligibility module will not work in Procentive for MN MA and other PMAP payers. Once the state fixed the problem, we will update this post.

Dr First has reported that they are experiencing intermittent connectivity problems.

I have test a few databases and was able to access the module, although I am currently waiting for a resolution message from them and will report back here when it arrives.

The State of MN is having problems processing eligibility requests. They are working on a solution and will let us know once their system has been fixed. We will post updates here once we have them. Thank you!

Would anyone be willing to recommend a great HIPPA training with certification?

Hi - I am wondering if anyone else is using the CSSP Addendum through Procentive? If so, I would like to chat, we are planning on adding this to Procentive and I have questions!

Does anyone use place of service code "other unlisted facility 99" when meeting with a client in a place that is not identified in any of the other place codes, ie a Starbucks?

We have normally only used this code for travel time/mileage codes. Thanks

Users have reported that clients aren't appearing in the Payments module. We're working with the engineers to resolve this issue. You can have clients appear by selecting a location at the top of the Payments module in the filters or by going to the Clients module, opening the client, and clicking the "Payments" link.

This is just a warning that there are several ongoing issues with MN MA this week. In addition to problems with eligibility, there are problems with claim submission as well.

In the electronic module, if your claim submissions are coming back from MN MA with a status of "No Response", you can do one of two things. One option is to do nothing, and hope that MA will process these claims eventually (there may just be a delay in their response time). OR you can resubmit these claims "just in case".

If you resend the claims that have a status of "no-response", you run the risk of receiving duplicate denials because of the resubmission.

If we hear any updates from the state that these issues have been resolved, we will update this issue again.

We are going to be talking about Clinical Permissions. If you would like to learn more about this, signup by following the link below.

https://procentive.zoom.us/webinar/register/68da974701e9d94cc5b9141539e44ee6

From: Fenske, Clark W (MNIT)

Date: Nov 21, 2016 7:29 AM
Subject: MN Medicaid Real Time
To:
Cc: