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KNOWN ISSUE: Internal bill amount for secondary invoices

Kevin Holmes (Director of Service and Support) 3 years ago in Known Issues 0

There is currently an issue with the way that Procentive is calculating the internal bill amount for secondary invoices. The claim is correct, but the internal bill amount for secondary claims is not adjusting based on the prior payments and adjustments from the primary payer.


This issue was introduced on Friday. We are currently testing a solution and hope to have the fix loaded by the end of this week. As soon as we know for sure when the fix will be available, we will update this post.