KNOWN ISSUES: Faxing
It has been brought to our attention that faxes being sent out from Procentive are listed as 'queued' but aren't actually listed as 'sent'. We're working with our faxing vendor to determine the cause and we'll update you as soon as we hear back from them.
Group psychotherapy advice?
We are looking at billing for group psychotherapy for the first time, specifically Therapeutic Yoga. Any advice or guidance? Looks like code 90853? What about reimbursements, time? Thanks!
Outcome Data
We are looking to add another of the departments to Procentive. In doing so, for the other program, we are looking for Procentive to be able to collate data for people's outcomes so different date ranges. Has anyone done this?
We want ideas for CareCast!
Tomorrow we launch our first ever CareCast Webinar! We want to ask our community what topics you would like to see covered in future CareCast Webinars. Comment your suggestions below and vote for others that you think sound helpful!
Also - to sign up for current webinars click here.
Check out CareCast! A FREE webinar training series for clinicians in 15 minutes or less
This link will lead you to the CareCast page to learn more and register for the webinars.
Known Issues: Statement Report 3560 Not Loading
The 3560 Statements Report is currently not loading. We're working to resolve this.
Known Issue: Uploading
We are currently experiencing an issue with uploading documents in Procentive. Our engineers are working to resolve the issue. We will update this post again once we know when the issue will be resolved.
DAANES Batch Uploading
Is there anyone currently using Procentive to do their DAANES Batch uploading? I have some questions on the process...
Suggestion for time module
A suggestion for future improvements. It would be nice when adding time to see what the dx description are for each dx. in addition to the code. With the move to ICD 10 I am not as versed in those codes and it would be nice to have that feature. This is especially helpful when there are multiple codes and choosing one that was the focus of the session
Aging Report
Hey guys, have any of you found a report other than the collections report that you can use as an aging? I thought the billed items search report would work, but it doesnt look like it is pulling all DOS that have a balance on them in... Do you have anything that would work?
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