From my understanding, Procentive is currently working on adding an online payment portal for clients to pay their bill online.

This thought may be a whole other animal, but I am wondering if this feature will include being able to pull funds automatically (ACH), without logging into a portal and making a payment?

Thanks!

Procentive is throwing an error when checking claims in the billing module. The error says the client's first name, and last name cannot be empty. This is occurring even though the client's name is entered correctly in the client module. We are working to resolve this problem and will update this post as soon as the issue is resolved.

DHS (MN MA) has been having intermittent system issues today, resulting in some claims to come back with "No Response" status' in the Electronic module and eligibility requests to come back with errors. We are working with DHS to determine how long this will be an issue and they're working on resolving it as well.

Has anyone started billing for CTSS tx plans, and if so, are MA and PMAPS paying for them?

Does anyone know what the MA rate is for group skills?

---------- Forwarded message ----------

From: "Fenske, Clark W (MNIT)"
Date: Jan 9, 2017 8:01 AM
Subject: MN Medicaid Real Time Eligibility Connectivity

Real Time Eligibility users,

Our Operations team has informed me that they are having to perform system maintenance this morning and currently impacting Real Time 270/271 application causing Time Out Errors. I am awaiting more information from them and will pass this on when I receive it.

Clark Fenske

Business Analyst | Program Management Division

Hello everyone,

The speed and error issues that customers experienced today, beginning at approximately 9:30 a.m., were caused by a problem with one of our mirroring databases. This resulted in the "Too Many Connections" error that was seen throughout the system. Initial steps to fix the problem were partially effective and resulted in spotty availability until the issue was fully resolved at approximately 12:30 p.m. today.

We again apologize for the inconvenience that these issues have had on you and your staff today. If you have any further questions, please let us know.

Kevin J. Holmes

Director of Product Services

From: "Newman, Derik (MNIT)"
Date: Jan 3, 2017 7:04 AM
Subject: MN Medicaid: Real Time Eligibility CORE 2 application outage
To:
Cc:

Attention Real Time Eligibility users:

MN Medicaid’s Real Time Eligibility Core 2 application (https://edi.dhs.mn.gov/Core2) is currently experiencing an unscheduled outage. Our Operations team is working to restore the application, and we will advise when it becomes available.

Regards,
Derik Newman

Business Analyst | Program Management Division

At this time I'm just wondering if anyone is having these denials. We may be asking for help!

Our scenario: Starting in August, after BCBS MN had an update to provider types, we got denials for clients who see our LMFTs and have a BCBS IL plan through their employer. We have started an appeal process over these denials. Now BCBS IL has recouped payments made from Jan to July; we've included a request for re-payment in our appeal.

Thanks, Kay