0
Fixed

KNOWN ISSUES: Staff Availability Error

Jessica Sommerfeld (Senior Product Care Consultant) 4 years ago in Known Issues updated by Jana Judisch 4 years ago 4

In the Appointments module > Staff Availability section, when setting up a new recurring staff availability or editing an existing recurring staff availability you will receive a Procentive error. The information will still save however, the error will appear.

You will not receive an error unless the staff availability has been setup for recurring days.

We're working to resolve this and will update this page as soon as we can.

Answer

Answer
Fixed

This has been resolved and no further errors appear when updating recurring Staff Availability in the Appointments module.

We are getting the error message and the recurrence is not saving for us

Jana,

If you could send a ticket to the Support Desk with an example of what is being entered that isn't saving that would be appreciated. At this time our testing is showing items save therefore, if you're not experiencing this we want to troubleshoot further with an example.

Thanks!

I actually did submit the ticket with those details - submitted prior to this Known Issue being posted - ticket #1489191

Answer
Fixed

This has been resolved and no further errors appear when updating recurring Staff Availability in the Appointments module.