KNOWN ISSUES: Eligibility is down for MN MA

Kevin Holmes 7 years ago in Known Issues updated 7 years ago 2

From: Fenske, Clark W (MNIT)

Date: Wed, Mar 1, 2017 at 7:18 AM
Subject: MN Medicaid 270/271 Real Time Connectivity Issue

Real Time Eligibility 270/271 users,

Our Operations team is investigating Real Time connectivity time out issue experienced this morning. I will forward updates as they are passed onto me.


Clark Fenske

Business Analyst | Program Management Division

Minnesota Department of Human Services

The state of MN is still working to resolve their Real Time connectivity issue. You may still be able to check eligibility on MN-ITS manually as this is a different system than the state's Real Time system.

As soon as we are notified that the state of MN has resolved their Real Time system connectivity issue we'll post here.


UPDATE: Real-time eligibility is working for MN MA. See below for the announcement from the State.

From: "Newman, Derik (MNIT)"
Date: Mar 2, 2017 7:26 AM
Subject: MN Medicaid Real Time Eligibility - Update 3/2/2017

Attn: MN Medicaid Real Time Eligibility users,

MN Medicaid’s Real Time Eligibility applications were restored yesterday, 3/1/2017, at approximately 4:00pm. Thank you for your patience while our staff worked to resolve the issues.
The applications are running within normal parameters today. Please advise us if your organization experiences further outages.

Derik Newman
Business Analyst | Program Management Division