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Fixed

KNOWN ISSUES: MN MA Eligibility

Jessica Sommerfeld (Senior Product Care Consultant) 3 years ago in Known Issues updated 3 years ago 3

We're receiving some time out errors when running eligibility this morning. MN MA indicated that this was resolved yesterday however, it appears they're still having intermittent issues this morning. We've reached out to them for updates, but haven't heard back yet. We'll update this page as soon as we have more information from MN MA. Thanks!

Answer

Answer
Fixed

We've received the below statement from MN MA and Eligibility is now working again.


Attn: MN Medicaid Real Time Eligibility users,

MN Medicaid’s Real Time Eligibility applications have been restored again. Operations staff are reporting that transactions are responding normally.

Please let me know if you encounter further issues.

Regards,

Derik Newman

Business Analyst | Program Management Division

Yes, MN-ITS is currently working as this is a different system than the state's Real Time system.As soon as we are notified that the state of MN has resolved their Real Time system connectivity issue we'll post here.

Answer
Fixed

We've received the below statement from MN MA and Eligibility is now working again.


Attn: MN Medicaid Real Time Eligibility users,

MN Medicaid’s Real Time Eligibility applications have been restored again. Operations staff are reporting that transactions are responding normally.

Please let me know if you encounter further issues.

Regards,

Derik Newman

Business Analyst | Program Management Division