I ​cannot export report 3010-Appointment Call List to excel

Trina 7 years ago in User Group Help updated by Kevin Holmes 7 years ago 1

I cannot export report 3010-Appointment Call List to excel. It says that the excel report is loading but I am never given the option to save it as an excel file!

Hi Trina, thanks for sending in this comment. A question like this is best handled by sending in a ticket to the Procentive Support Desk. In the ticket, please send us the exact parameters you are using when you run the report (what dates are you searching, what filters are you selecting, etc.). Then we can test things again on our end, and help figure out the source of the problem. Thanks!