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1. Personalize Your Profile In the upper right-hand corner, click your username and choose "User profile" to complete your name, add a photo ("avatar") and title, and set a Password.
2. Review Community Guidelines click here
3. Post & Participate Present your thoughts & ideas to generate discussion and responses from other Procentive Users!
Claims submitted May 2, 2024 through Availity have not completed processing.
Has anyone else noticed that claims submitted May 2, 2024 on have not fully submitted to completion. Mine are sitting as sent and have not reached the Received status.
Scheduled Maintenance: Wednesday, May 1st at 10:00 PM CST
Attention Procentive Customers:
We would like to inform you that we will be conducting maintenance on our systems on May 1st at 10:00 PM CST/11:00 PM EST. Users will experience downtime for 30 minutes and potentially up to 2 hours.
This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.
If you have any questions or concerns, please do not hesitate to contact our care team by submitting a case to Procentive through our new Therapy Brands Community Portal.
*POSTPONED* Scheduled Maintenance: Wednesday, April 24th at 10:00 PM CST
Attention Procentive Customers:
We would like to inform you that due to an unexpected Microsoft Azure outage, we had to postpone our planned maintenance scheduled for tonight until tomorrow April 25th at 10:00 PM CST/11:00 PM EST.
During our scheduled maintenance users will experience downtime for 30 minutes and potentially up to 2 hours.This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience.
We apologize for any inconvenience this may cause and thank you for your understanding.
DAANES
Are the 245G service providers out there using the Pro-1140 and Pro-1440?
It seems like the data needs to be updated? Have you done this independent of Procentive?
What data collection forms do you use?
I want to streamline our process.
Thanks,
Kim
Scheduled Maintenance: Wednesday, April 24th at 10:00 PM CST
Attention Procentive Customers:
We would like to inform you that we will be conducting maintenance on our systems on April 24th at 10:00 PM CST/11:00 PM EST. Users will experience downtime for 30 minutes and potentially up to 2 hours.
This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.
If you have any questions or concerns, please do not hesitate to contact our care team by submitting a case to Procentive through our new Therapy Brands Community Portal.
Customer support service by UserEcho
