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Does your clinic offer Telehealth services? Do you call on each client's insurance plan to make sure it's a covered benefit?

crystalp 9 лет назад в User Group Help обновлен slaubenheimer 9 лет назад 3
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How does your clinic negotiate rates with insurance companies? Has anyone had success with this before? Who do you contact?

crystalp 9 лет назад в User Group Help обновлен jmorales 9 лет назад 1
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Paper EOBs

Rochelle Garcia 9 лет назад в Payments/ERA Modules обновлен crystalp 9 лет назад 2

Hello

I was wondering what other users do with the random paper EOBs that come from private payers when the payment does not come electronically? We would like to be completely paperless and I always feel as if I have to keep these EOBs and I just dont know which module to save it under. I dont want to put it in clinical/charting because it is not clinical and the only other place I could think of is client/payers. Looking for suggestions.

Thanks~

Community FAQs

Pat Stream 11 лет назад в User Group Help обновлен Sara Serier 9 лет назад 0
How to reset your UserEcho password:
http://feedback.userecho.com/topic/200575-how-to-reset-your-userecho-password/


How to setup my avatar (profile image):
http://feedback.userecho.com/topic/268648-how-to-setup-my-avatar/


How to change notification settings (subscriptions):
http://feedback.userecho.com/topic/500755-how-to-change-notification-settings-subscriptions/


How to change your name or e-mail address:
Click on the arrow by your name, choose “User profile”, change information, click “Save changes”
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How are agencies using the certifications tab in the staff module?

Kim Ross 9 лет назад в Staff Module обновлен 9 лет назад 2
I'd like to know how this feature is being used. Is it used for tracking credentialling expirations in connection with workflow? Other?
Thanks,
Kim
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Ask a question...

Sara Serier 9 лет назад в Industry News/Discussion 0

If you could ask another Procentive user one question, what would it be?

Do you have an answer for someone else's question? Please share!

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DA date of service

Kim Ross 9 лет назад в Billing/Electronic Modules обновлен 9 лет назад 6

What do you use as the service date to bill a DA? MHCP provider manual says to use the date the DA is completed/signed by the provider as opposed to the date the provider sees the client face to face.

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How do you bill an add on code with an authorization?

Laura Hulsey 9 лет назад в Billing/Electronic Modules обновлен Sheryl Martin 7 лет назад 6

Example: a client has Medical Assistance and exceeds the allowed number of units of therapy in a calendar year. A KePro auth is obtained for the add on psychotherapy code, but when billed is sent on same claim with the primary code that does not require authorization. How do other providers handle this?

Thank You.

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Spread the wealth

Sara Serier 9 лет назад в User Group Help обновлен 9 лет назад 0

Don't forget this important community guideline!

Spread the wealth

Make the community a richer place by sharing your experience and insight. You may have the perfect answer to someone else’s burning question. This is the substance of an online community. It’s how you give back to the community.


Community Guidelines

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Pro-trivia Time! How well do you know Procentive?

Sara Serier 9 лет назад в Procentive News обновлен Kim Ross 9 лет назад 4

What new module(s)/features were released in 2015?

Сервис поддержки клиентов работает на платформе UserEcho