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Paperwork for couples intakes
How does your agency handle intakes for couples counseling? Do you have the spouse fill out an intake in addition to the intake by the client? Do you use the kiosk and if so does the spouse fill theirs out on the kiosk? Do you have trouble with it flowing properly into the DA?
Thank,
Barb
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Share your passion with us...
Share with us why you decided to enter the mental health field? What motivates you to continue in this field?
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Share your thoughts and advice for other companies going through this transition.
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How to unlock a note
I thought I was saving and locked a note that I need to be signed by another person. How do I unlock it?
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Samantha,
Unlocking a note is allowed with the correct permissions. There are typically only certain roles at an agency that have unlocking privileges. Start first with contacting the Procentive champion at your agency.
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Are you paperless?
How have you transitioned to being a paperless company? In what instances do you still use paper? What Procentive features aid in this transition?
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Interns
We have interns/ADT. How do you handle signing off on the medical record when you should have two signatures?
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DSM 5 vs. ICD_10 - How are they different?
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Taking payments @ reception
Is anyone using the appointments module feature in the "change appointments" box that records at payment at checkin? There are two options: one for reference only and the other is a link that actually creates the payment. How is this working for you? Is there a report that can be used to access the "reference only" information? Also, the receipt prints as a full-size paper. Is there a way to reduce the size and paper waste?
Customer support service by UserEcho