

Our next CareCast webinar is November 30th!
We are going to be talking about Clinical Permissions. If you would like to learn more about this, signup by following the link below.
https://procentive.zoom.us/webinar/register/68da974701e9d94cc5b9141539e44ee6

KNOWN ISSUE: MA Eligibility is down for maintenance
From: Fenske, Clark W (MNIT)
Date: Nov 21, 2016 7:29 AM
Subject: MN Medicaid Real Time
To:
Cc:
Real Time Eligibility Users,
I was just informed that our Operations team is performing system maintenance that is impacting Real Time Eligibility connectivity. This will take about 1.5 hours.
Clark Fenske
Business Analyst | Program Management Division
Minnesota IT Services | Partnering with Department of Human Services /MNsure
540 Cedar Street
Saint Paul, MN 55155

KNOWN ISSUES: Faxing
It has been brought to our attention that faxes being sent out from Procentive are listed as 'queued' but aren't actually listed as 'sent'. We're working with our faxing vendor to determine the cause and we'll update you as soon as we hear back from them.

Group psychotherapy advice?
We are looking at billing for group psychotherapy for the first time, specifically Therapeutic Yoga. Any advice or guidance? Looks like code 90853? What about reimbursements, time? Thanks!

Outcome Data
We are looking to add another of the departments to Procentive. In doing so, for the other program, we are looking for Procentive to be able to collate data for people's outcomes so different date ranges. Has anyone done this?

We want ideas for CareCast!
Tomorrow we launch our first ever CareCast Webinar! We want to ask our community what topics you would like to see covered in future CareCast Webinars. Comment your suggestions below and vote for others that you think sound helpful!
Also - to sign up for current webinars click here.

Check out CareCast! A FREE webinar training series for clinicians in 15 minutes or less
This link will lead you to the CareCast page to learn more and register for the webinars.

Known Issues: Statement Report 3560 Not Loading
The 3560 Statements Report is currently not loading. We're working to resolve this.

Known Issue: Uploading
We are currently experiencing an issue with uploading documents in Procentive. Our engineers are working to resolve the issue. We will update this post again once we know when the issue will be resolved.

DAANES Batch Uploading
Is there anyone currently using Procentive to do their DAANES Batch uploading? I have some questions on the process...
Сервис поддержки клиентов работает на платформе UserEcho