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Ask a question...

Sara Serier 8 лет назад в Industry News/Discussion 0

If you could ask another Procentive user one question, what would it be?

Do you have an answer for someone else's question? Please share!

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DA date of service

Kim Ross 8 лет назад в Billing/Electronic Modules обновлен 8 лет назад 6

What do you use as the service date to bill a DA? MHCP provider manual says to use the date the DA is completed/signed by the provider as opposed to the date the provider sees the client face to face.

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How do you bill an add on code with an authorization?

Laura Hulsey 9 лет назад в Billing/Electronic Modules обновлен Sheryl Martin 7 лет назад 6

Example: a client has Medical Assistance and exceeds the allowed number of units of therapy in a calendar year. A KePro auth is obtained for the add on psychotherapy code, but when billed is sent on same claim with the primary code that does not require authorization. How do other providers handle this?

Thank You.

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Spread the wealth

Sara Serier 8 лет назад в User Group Help обновлен 8 лет назад 0

Don't forget this important community guideline!

Spread the wealth

Make the community a richer place by sharing your experience and insight. You may have the perfect answer to someone else’s burning question. This is the substance of an online community. It’s how you give back to the community.


Community Guidelines

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Pro-trivia Time! How well do you know Procentive?

Sara Serier 9 лет назад в Procentive News обновлен Kim Ross 9 лет назад 4

What new module(s)/features were released in 2015?

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Отвечен

Billcare

mluber 8 лет назад в Billing/Electronic Modules обновлен Pat Stream 8 лет назад 1

does anyone use billcare? any feedback ?size of clinic? cost to gross?

thanks

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Changing recurring appointments?

Kim Ross 8 лет назад в Appointments Module обновлен sarah 7 лет назад 12

When staff changes a recurring appointment to a different time or day, etc, and they to "change all" and save, Procentive changes ALL appointments, even past appointments and deleted appointments (the deleted appointments are repopulated). These then show up on the 1300 report as Appointments without Service Lines. When, in fact, they are not! Has anyone else figured out a solution to this problem? (Merry Christmas everyone!)

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Assessments completed outside of facility

linda 8 лет назад в Reporting Module 0

We do assessments outside of our facility. We bill the clients insurance company. We want to tract monthly how many we are providing at each facility and be able to follow up how many become our clients. Any suggestions out there?

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Windows 10 upgrade

Tanya Leither 8 лет назад в Procentive News обновлен Mike Boike 8 лет назад 5

Have there been any problems using Procentive when upgrading to Windows 10?

Сервис поддержки клиентов работает на платформе UserEcho