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245D Services

Larissa 8 year бұрын в Clinical Charting Module updated by Jonathan Beulke 8 year бұрын 6

Hi - I am wondering if anyone else is using the CSSP Addendum through Procentive? If so, I would like to chat, we are planning on adding this to Procentive and I have questions!

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place of service codes

crystalp 8 year бұрын в Time Module updated by Shauna 8 year бұрын 4

Does anyone use place of service code "other unlisted facility 99" when meeting with a client in a place that is not identified in any of the other place codes, ie a Starbucks?

We have normally only used this code for travel time/mileage codes. Thanks

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Fixed

Payment Module

Sara Serier 8 year бұрын в Known Issues updated by Kevin Holmes 8 year бұрын 1

Users have reported that clients aren't appearing in the Payments module. We're working with the engineers to resolve this issue. You can have clients appear by selecting a location at the top of the Payments module in the filters or by going to the Clients module, opening the client, and clicking the "Payments" link.

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Fixed

KNOWN ISSUES: Problems with MN MA claims and eligibility

Kevin Holmes 8 year бұрын в Known Issues жаңартылды 8 year бұрын 3

This is just a warning that there are several ongoing issues with MN MA this week. In addition to problems with eligibility, there are problems with claim submission as well.


In the electronic module, if your claim submissions are coming back from MN MA with a status of "No Response", you can do one of two things. One option is to do nothing, and hope that MA will process these claims eventually (there may just be a delay in their response time). OR you can resubmit these claims "just in case".


If you resend the claims that have a status of "no-response", you run the risk of receiving duplicate denials because of the resubmission.


If we hear any updates from the state that these issues have been resolved, we will update this issue again.

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Our next CareCast webinar is November 30th!

Caleb Zimmermann 8 year бұрын в Clinical Charting Module 0

We are going to be talking about Clinical Permissions. If you would like to learn more about this, signup by following the link below.


https://procentive.zoom.us/webinar/register/68da974701e9d94cc5b9141539e44ee6

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Fixed

KNOWN ISSUE: MA Eligibility is down for maintenance

Kevin Holmes 8 year бұрын в Known Issues жаңартылды 8 year бұрын 1

From: Fenske, Clark W (MNIT)

Date: Nov 21, 2016 7:29 AM
Subject: MN Medicaid Real Time
To:
Cc:


Real Time Eligibility Users,

I was just informed that our Operations team is performing system maintenance that is impacting Real Time Eligibility connectivity. This will take about 1.5 hours.

Clark Fenske

Business Analyst | Program Management Division

Minnesota IT Services | Partnering with Department of Human Services /MNsure

540 Cedar Street

Saint Paul, MN 55155

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Fixed

KNOWN ISSUES: Faxing

Kevin Holmes 8 year бұрын в Known Issues жаңартылды 8 year бұрын 2

It has been brought to our attention that faxes being sent out from Procentive are listed as 'queued' but aren't actually listed as 'sent'. We're working with our faxing vendor to determine the cause and we'll update you as soon as we hear back from them.

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Group psychotherapy advice?

sfoster 8 year бұрын в Billing/Electronic Modules 0

We are looking at billing for group psychotherapy for the first time, specifically Therapeutic Yoga. Any advice or guidance? Looks like code 90853? What about reimbursements, time? Thanks!

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Outcome Data

Larissa 8 year бұрын в Clinical Charting Module 0

We are looking to add another of the departments to Procentive. In doing so, for the other program, we are looking for Procentive to be able to collate data for people's outcomes so different date ranges. Has anyone done this?

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We want ideas for CareCast!

Caleb Zimmermann 8 year бұрын в Clinical Charting Module жаңартылды 8 year бұрын 0

Tomorrow we launch our first ever CareCast Webinar! We want to ask our community what topics you would like to see covered in future CareCast Webinars. Comment your suggestions below and vote for others that you think sound helpful!


Also - to sign up for current webinars click here.