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Known Issues: Statement Report 3560 Not Loading
The 3560 Statements Report is currently not loading. We're working to resolve this.
Known Issue: Uploading
We are currently experiencing an issue with uploading documents in Procentive. Our engineers are working to resolve the issue. We will update this post again once we know when the issue will be resolved.
DAANES Batch Uploading
Is there anyone currently using Procentive to do their DAANES Batch uploading? I have some questions on the process...
Suggestion for time module
A suggestion for future improvements. It would be nice when adding time to see what the dx description are for each dx. in addition to the code. With the move to ICD 10 I am not as versed in those codes and it would be nice to have that feature. This is especially helpful when there are multiple codes and choosing one that was the focus of the session
Aging Report
Hey guys, have any of you found a report other than the collections report that you can use as an aging? I thought the billed items search report would work, but it doesnt look like it is pulling all DOS that have a balance on them in... Do you have anything that would work?
KNOWN ISSUE: Copy/Paste in Chrome
Google Chrome has recently updated their browser. If using Google Chrome, you may not be able to highlight and copy data from a locked form in Procentive. We are currently working on a solution and hope to have a fix in place within the next few days. We will post when a solution has been implemented.
In the meantime, copy and paste continues to work in Internet Explorer.
Children's Mental Health Outcome Measures Reporting
We're streamlining our process for CMH Outcome Measures Reporting which is required for ALL MHCP clients (children) who receive services.
I'd appreciate knowing what others are doing?
Please share what is your process.
Thank you !
Kim
Skip Billing Primary Payer
When billing clients that have MA or PMAPs, is there a way in procentive to skip billing Primary once they deny CTSS services?
Customer support service by UserEcho
