1. Procentive User Community
  2. User Group Help
  3. Bugs
0
Fixed

Ticketing Module

Denise Gardner 8 years ago in User Group Help • updated by Kevin Holmes 8 years ago • 4

When staff are going into the ticketing module, they are getting the entire list of tickets for the agency, not just their's even when they choose the appropriate filter at the top. Is this occurring anywhere else?

SarahG 8 years ago

I am seeing the same thing here.

Shauna Dall 8 years ago

I ticketed Procentive to fix. We are all seeing it here also.

Kevin Holmes 8 years ago

I just added this to Known Issues. It should be resolved soon.

Fixed
Kevin Holmes 8 years ago

This issue has been resolved. Thanks!

Customer support service by UserEcho