Denise Gardner 6 years ago in User Group Help • updated by Kevin Holmes (Director of Service and Support) 6 years ago • 4
When staff are going into the ticketing module, they are getting the entire list of tickets for the agency, not just their's even when they choose the appropriate filter at the top. Is this occurring anywhere else?
Customer support service by UserEcho
I am seeing the same thing here.
I ticketed Procentive to fix. We are all seeing it here also.
I just added this to Known Issues. It should be resolved soon.
This issue has been resolved. Thanks!