1. Procentive User Community
  2. User Group Help
  3. Errors
0
Fixed

Ticketing Module

Denise Gardner fa 8 anys en User Group Help • updated by Kevin Holmes fa 8 anys • 4

When staff are going into the ticketing module, they are getting the entire list of tickets for the agency, not just their's even when they choose the appropriate filter at the top. Is this occurring anywhere else?

SarahG fa 8 anys

I am seeing the same thing here.

Shauna Dall fa 8 anys

I ticketed Procentive to fix. We are all seeing it here also.

Kevin Holmes fa 8 anys

I just added this to Known Issues. It should be resolved soon.

Fixed
Kevin Holmes fa 8 anys

This issue has been resolved. Thanks!

Customer support service by UserEcho