Our facility is new to Procentive. We are being asked to submit medical records for one of our clients. What is the best way to gather a record set to fax out to a requesting facility?

We are looking to automate the checking of checking of when DA's, SDQ's, CASII's, HIPPA etc.are due.  Any suggestions on systems that are working well for you?

Very odd and sporadic issue here, so I wanted to see if anyone else in the community has seen it.  A few staff have reported that typing is delayed on Procentive.  When the staff is typing, the computer (or website) has to "catch up".  The same staff that had the problem had no issues on other sites or email, etc.

I was able to check out one of the systems yesterday, and it had no recent programs installed, no malware, no recent updates, etc.  I cleared the internet cache, and let them try again.  The problem still existed on Procentive.

Not even really looking for a solution here, just seeing if anyone has the same trouble!  Thanks.

Wondering what scanners everyone uses to upload directly into procentive? I am looking at getting new scanners for my staff. The ones that we have now are not TWAIN compatible. 

Thank you! 

Good Morning,

I work in the substance abuse treatment field.  My question is regarding treatment plan changes/updates. Do you create a new treatment plan whenever a change is made and then inactive the old one? 

Thank you,

Kristine

Question: I would like to refine the procedure we are currently using to coordinate care with a clients PCP.  How do you communicate with the PCP? and What information are you typically passing onto the PCP?  Thank you in advance for your reply!

I am wondering how other people are documenting ordering urinalysis and follow-ups? Do you have a separate module or have you integrated into progress notes?

Situation looking to find a solution is:  How to clearly document and identify a note/document for the purpose of rescinding a Release of Information, such that it is extremely difficult to miss the note/document in order to prevent the unauthorized release of information.  Perhaps a solution already exists.  Please advise.