Psychiatric Visit Documentation & Billing
Are there any practices providing medication management & psychiatric services?
Our counseling practice now includes a wellness center and I wondering how others have best utilized Procentive documentation to ensure appropriate billing.
Thank you in advance,
Linda
Saving Client Messages
Does anyone have any streamlined ways to save communication with the client from the messaging module? We need to keep all client correspondence on file and there isn't a way to save or associate communication directly from the messaging module. We end up having to re-document the communication in our client contacts forms.
Pre populated Dates in Clinical Charting
Does anyone know if there is a way to not have the system pre-populate the dates "from" and "to" dates in the Clinical Charting module? Staff have been addressed some concerns and so I wanted to reach out to see if there was anyone else who has any ideas to get around this.
Thanks
Thank you for your feedback regarding the new date filters. We have listened to your concerns regarding communication and have since made an update on our Live Updates Page.
Sincerely,
Chris Werner
Customer Success Manager
Release of information language
I am looking for current language for Release of Information. If I recall there was a change in legal language about release of info related to substance use. Does anyone have a current legally approved ROI. I am using one from the sandbox in Procentive but I think the language might be old/outdated?
Forms for E/M codes?
Wondering if your agency has a specific form within Clinical and Charting that you find that meets your needs for documentation for E/M codes? Thanks !
Download PDF version of multiple records at one time
My clinic is being asked to submit client records to another facility, which involves hundreds of individual records. Is there a way to download pdf versions of multiple records at one time instead of opening each record individually? I know we could easily fax them within Procentive, but we don't currently have the faxing feature.
TheraScribe datasets and other treatment planning software
For agencies using TheraScribe datasets embedded into Procentive - is this working well for you?
For agencies NOT using them, do you have another treatment planning software that you use?
Thanks!
Episode closure & Incomplete services
What are others doing for Mental Health Episode closures and incomplete service lists?
Clinical Charting Problem
My staff state wide are reporting clinical charting issues, and the "Ok" button not being able to be selected from the clinical/charting pick list window. Some of the issues they are having are able to be resolved by switching from Internet Explorer to Chrome. But, several staff are still having issues with client signatures saving, even in Chrome. I've submitted a help ticket to Procentive; wondering if anyone is experiencing the same today.
Customer support service by UserEcho