We are looking to automate the checking of checking of when DA's, SDQ's, CASII's, HIPPA etc.are due.  Any suggestions on systems that are working well for you?

Does anyone using a software system along with Procentive to check eligibility? We have such a huge client base that it is difficult to check this at the beginning of each month. We use the Eligibility module in Procentive and insurance websites, but is still time consuming. wondering if anyone using something else to batch check?? 

thank you Teresa 

Is there anyone out there who is currently providing tele-mental health services that would be willing to consult with our agency about it?

We are aware the we currently do not have access to the Medication Module.  We have spoken to Dr First & they are experiencing an outage.  They were not able to provide an estimated time for when this will be resolved but did assure us that this is their engineers' top priority.  We will post here once this issue has been resolved.

Thank you for your patience.

I have a certified yoga/nutritional/wellness coaching expert (certified) who is also trained in Yoga for PTSD. She does not have a Masters Degree and is not a therapist. I am wondering, if she is assisting in the treatment of PTSD/Depression/Anxiety can we bill under a licensed therapist for the time spent? If yes, would there be a different code other than a 90837?

I am picturing this only for sessions that are spent specifically to address symptoms associated with diagnosis. Not necessarily ongoing for just basic overall wellness. If that were the case I know it would be a cash/private pay situation.

Thanks!

Alyson 

I'm looking for recommendations on training opportunities that be an in-person, seminar, classroom or even one-on-one type training on how to bill insurance companies.  We have a new employee that will be billing and has no experience with Procentive.  The gal who set it up is no longer with us.  

Any suggestions would be appreciated.  We are aware Knowledge Hub, webinars on line, etc.

Thanks - Kathy

Hi all, 

Does anyone use interaction type when setting up Workflows?  We are interested but want to find out more information before changing all current clients/ staff/ interaction types.  Thanks in advance for any help on this!

Calah

Has anyone had experience with billing two therapy codes in one day to UCare PMAP? For example, we are trying to bill code 90853 (group) and 90837 (individual) for a client on the same day. UCare will only pay one or the other it seems regardless of what I do. I did use the 59 modifier.

I have a MA, LP who has an intake that has Medicare as primary insurance and BCBS as their secondary plan. The rendering provider did not renew his contract with Medicare. I'd like to know if anyone has billed 96101 GY to BCBS successfully? Thank you.