1. Foorum: Procentive User Community
0
Answered

I accidentally saved an extra copy of the 3560 statement to the client module. Is there a way to remove the extra copy?

LynnF 8 aastat tagasi Clients Module • uuendaja Kevin Holmes 8 aastat tagasi • 1

I saved a duplicate copy of the 3560 report to the client module. Is there a way to remove the duplicate?

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How do you/can you bill for 2 hours of therapy by the same provider?

Tina B 8 aastat tagasi Billing/Electronic Modules • uuendaja anonymous 8 aastat tagasi • 12

How would you bill a 2 hour session with one provider and then bill another hour of resourcing with a different provider?

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UPCOMING WEBINAR: Collect Credit Card Payments Directly through Procentive

Pat Stream 8 aastat tagasi Procentive News • 0

Procentive and CMS have partnered to provide a convenient, secure, integrated payment experience, making it easier than ever to accept patient payments, right from Procentive.


Learn about how it works here: https://procentive.com/integrated-credit-card-processing/


Get more info and sign up for the Webinar here: https://procentive.zoom.us/webinar/register/b8c1974b7690c2fd8c34be5db4a05ad8

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New CareCast This Week!

Caleb Zimmermann 8 aastat tagasi Procentive News • 0

Please join us this week for a new CareCast Webinar. We are going to be talking about Direct Messaging! If you would like to sign up for this week's webinar or future webinars - simply follow this link: http://customersuccess.procentive.com/carecast/


Also - please provide any feedback for future topics that you would like to see covered!

See you Wednesday!

0
Fixed

KNOWN ISSUES: Client pick list in Time Module

Kevin Holmes 8 aastat tagasi Known Issues • uuendatud 8 aastat tagasi • 4

The client pick list in the Time Module is not working. It allows to click on a client, but when you click "ok", the system does not select the client or update the screen. We are working on this issue now and hope to have it resolved soon. We will update this post once the issue is resolved.

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Does anyone have any experience with the commission module or know of any instructions that might detail what the breakdown of other commission paid is?

LynnF 8 aastat tagasi Accounting/Collections Modules • uuendatud 8 aastat tagasi • 5

We are using the commission module but I haven't found any info regarding the various breakdowns in the report.

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Coding specialists? Code stacking and modifier 59.

crystalp 8 aastat tagasi Billing/Electronic Modules • uuendaja Deb Fitz 8 aastat tagasi • 6

Has anyone in this community taken a coding class or have coders/billers who are well educated in the area of code stacking/billing multiple codes for one DOS with same provider? We have providers who render in home services that last longer than 1 hour and are trying to teach them how to code stack and then trying to figure out the best way to bill them to get them paid. Any help is appreciated!

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Fixed

KNOWN ISSUES: MN MA Eligibility Down

Ashley M 8 aastat tagasi Known Issues • uuendatud 8 aastat tagasi • 7

While running eligibility today you may receive an error due to the MN MA Eligibility system currently being down. We will post another update when we have more information from DHS.

Poll variant
1
Vasta
Ashley M 8 aastat tagasi

As of 7:15 AM we received the following update from DHS:

Our Real Time 207/271 application is up and running again this morning.

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Posting ERA's - Changing the Payer

Kali 8 aastat tagasi Payments/ERA Modules • uuendaja crystalp 8 aastat tagasi • 1

Good morning!


Does anyone have any Pros or Cons regarding changing the Payer when posting an ERA?
I was going post an ERA from BCBS of MN for Medicare Supplemental plan clients, I noticed the Payer automatically selects "NGS - Medicare". I've always changed this from "NGS - Medicare" to "BlueCross and BlueShield".
As a MN provider, we need to keep track of payments from Medicare and Medicare secondary payers for the Minnesota Care Tax (Provider Tax). Would it be more beneficial for us to keep "NGS Medicare" as the payer, rather than "BlueCross and BlueShield"? Are there any disadvantages/advantages of doing this? Or what has your experience been?
0

Random Password Changes

Grant Atwood 8 aastat tagasi Staff Module • uuendatud 8 aastat tagasi • 4

Multiple staff in my agency have had their passwords change inexplicably this week, myself included. Is this due to the intermittent outages with Procentive we've been experiencing lately?



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