UCare Claim Rejection
Hello,
We have been made aware of the issue in regards to claim rejections occurring in the Electronic Module for UCare claims submitted to the payer ID 52629.
We are currently working with the clearing house, and payer in order to determine what the cause of the rejection is on their end. Please hold off on submitting claims at this time. We will alert you when we receive a resolution and determine if all claims need to be re-sent at that time.
Thank you,
Amanda Kafumann
Customer Care and Training Specialist
Hello,
The clearing house and UCare have worked together to resolve the issue that occurred when sending claims to UCare Payer ID 52629. Due to this issue, all claims that were previously submitted then rejected will need to be re-submitted.
Thank you,
Amanda Kaufmann
Customer Care & Training Specialist
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