Credentialing wait times

Jana 6 years ago in Industry News/Discussion updated by TessaLasky 6 years ago 2

Can anyone share their experience?  We are experiencing longer-than-ever wait times to get staff credentialed - in one situation we have a therapist with a simple change in location (joining our agency) that is at 17 weeks of waiting.....

If anyone has any good ideas, I'd love to hear them as well!

I usually plan about 90 days for initial credentialing and 60 days for re-credentialing. If I don't hear back by then I email the contracting representatives for each insurance company/application that I have not heard back on yet.