How to send claim attachment for electronic claims

Marsyl Warren 5 years ago in Billing/Electronic Modules updated by crystalp 5 years ago 1

We have instances where additioinal documentation is regularly needed for a claim - I know there is some way to send a faxed claim attachment with a referral number, but have not tried it.  Has anyone had experience with this and how successful was it?

search the Knowledge hub in Procentive. They have a training doc on it.