Printing Clnical records
Is there a way to indicate date range for printing clinical records? We are not yet at the point where we are faxing out of Procentive.
Kay - first check your staff permissions to be sure the report is activated for your role. There is definitely a report #2010 but with all reports, each one has to be turned on for specific roles, etc.
In-Patient PMAP
Who is responsible for contacting the PMAP's when a child is coming into residential treatment? Back when Ucare was around, which they still kind of are, they told me that it was the county social workers responsibility to contact the PMAP and let them know that they are planning to place with us. The clinicians here then keep up with the clinical reviews following placement. BCBS says that it is usually the facility that will make the contact. I need a straight across answer to give to social workers because I have some giving a push back and not wanting to do it. I am guessing because the hold time with BCBS is 1-2 hours. Thoughts? Please
Tracking Medication Changes
Hello all,
Just wondering if anyone else tracks changes in their client's medications? And if so, what system do you find helpful? TIA!
Sheryl
KNOWN ISSUES: Automated Appointment Reminders
Hello everyone,
We are aware that automated appointment and workflow reminders are currently experiencing issues. We have all our available resources working on resolving this as quickly as possible. We will update this post once we have more information.
Thank you for your patience.
ProCare Team
Good afternoon,
We were able to get the issue resolved, it will take a few hours but notifications and workflow should begin working normally very soon.
Thank you for your patience as we worked through this issue!
ProCare Team
Customer support service by UserEcho
