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SSL Cert. Expired?

Trier Buhrsmith 4 aastat tagasi User Group Help uuendaja sarah 4 aastat tagasi 6

I believe Procentive's SSL certificate has expired. I am unable to login because of this issue; is anyone else running into the same error?

NET::ERR_CERT_DATE_INVALID

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How do I change my login password?

Kathryn 4 aastat tagasi Settings Module uuendaja Emily 4 aastat tagasi 9
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phantom tickets

SJoy 4 aastat tagasi User Group Help uuendaja sarah 4 aastat tagasi 4

My ticket is flashing but no ticket's insight? How do I fix this? 

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Medication Management

Anissa Jones 4 aastat tagasi User Group Help uuendaja ABizek 4 aastat tagasi 0

Hello everyone,

I am wondering if there is anyone who currently bills for medication management and would be willing to talk/email with me regarding getting things set up to start billing for this. She will also be doing e-prescribing.

We recently hired a Psychiatric Mental Health Nurse Practitioner to provide medication management, which is a new service for us. I am wanting to get everything set up for her as well as educate myself before she starts mid July.

Any help would be greatly appreciated! 

I can be reached at:

Phone: 507-437-6389 Ext. 101

Email: ajones@imsofmn.com

Thank you!

Anissa

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FYE - Using an "Enter Here" icon for Logout???

Mike Boike 4 aastat tagasi Meaningful Use uuendaja Carolyn Bunker 4 aastat tagasi 2

Does anyone (other than me) find it amusing/confounding/disconcerting/confusing that Procentive now uses an "Enter Here" icon (usually seen at restrooms when traveling) :

Image 173

to Logout, rather than an Exit / Leave / Sign Out / Logout icon???   (a few variations below)  

Image 174

Image 175

Image 176

Or am I not paying enough attention to my icons?

Just curious.....

  --Mike

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how to delete a ticket

DebbireF 4 aastat tagasi Client Portal uuendaja LaVonne James 4 aastat tagasi 1
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Comprehensive Assessments that result in no diagnosis

Jenna 4 aastat tagasi ICD-10/DSM5 uuendaja Shauna Dall 4 aastat tagasi 6

Hello,

 We are struggling to get claims paid when a comprehensive assessment result in a no diagnosis - diagnosis. 

Assessment are to figure out if in fact someone has a SUD. Sometimes they do not. 


Has anyone used a specific no diagnosis code they have been able to get paid?


Thanks! 


Jenna

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change link missing from client dashboard

Guy Hall 4 aastat tagasi Clinical Charting Module 0

The change link that used to be in the upper right corner of the the dashboards is missing.

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Update Issues

DJ2021 4 aastat tagasi User Group Help uuendaja Shauna Dall 4 aastat tagasi 4

So since the update I find the the sort function in any given function area is a problem. Not sure that is a useful update. I can no longer sort in Time model under residential so I have to scroll and find the location in a random list. In the ERA module sorting by payer no longer efficient either. 

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Kiosk module?

Celia 4 aastat tagasi Settings Module uuendatud 4 aastat tagasi 3

In the recent update, it says there is now a kiosk module.  I've updated staff roles, etc., and do not see a Kiosk module. I'm the champion and don't even see it.  Is anyone else having this issue?