We use it for new client referral docs from referral sources. But other options may be: Insurance cards, med records requests, etc. I think we may underusing the fabulous Procentive fax feature...

We create a client record for each on an appointment for each at the same time. However, only one client appointment is billed creating an "appointment without a service line" alert for the other. Is there a better way?

Hello

I was wondering what other users do with the random paper EOBs that come from private payers when the payment does not come electronically? We would like to be completely paperless and I always feel as if I have to keep these EOBs and I just dont know which module to save it under. I dont want to put it in clinical/charting because it is not clinical and the only other place I could think of is client/payers. Looking for suggestions.

Thanks~

If you could ask another Procentive user one question, what would it be?

Do you have an answer for someone else's question? Please share!

What do you use as the service date to bill a DA? MHCP provider manual says to use the date the DA is completed/signed by the provider as opposed to the date the provider sees the client face to face.

Example: a client has Medical Assistance and exceeds the allowed number of units of therapy in a calendar year. A KePro auth is obtained for the add on psychotherapy code, but when billed is sent on same claim with the primary code that does not require authorization. How do other providers handle this?

Thank You.