+1

Vantage Credit Card Processing

Paula 6 months ago in User Group Help updated by sarah 5 months ago 11
+1

Client Pass Documentation

Cory Somlai 1 year ago in Meaningful Use 0

Has Procentive ever thought about adding a Kiosk for clients and visitors to sign in and out of the facility?  Something that can be recorded in their file? 

+1

MNCare Tax Audit

John-Debbie Trunk 1 year ago in Industry News/Discussion updated 1 year ago 5

Good morning,

Has anyone experienced a MNCare Tax Audit? What are your insights, are there any PRO reports that might be helpful.

Thank you in advance.

Debbie

+1

Procentive Down

Rochelle Garcia 2 years ago in Procentive News updated by Jana 2 years ago 9

Is anyone else having issues with Procentive again?

I can not log in.  This is the error I am receiving:
Procentive Has Encountered an Error

The webserver has too many connections open to the database. If this problem persists, please click the "Show Detail" button and send the contents to the Help Desk along with the following code: ec2-3-16-188-4.us-east-2.compute.amazonaws.com1220460712.

+1

Requiring client credit cards in the vault

Kim Ross 2 years ago in Accounting/Collections Modules updated 2 years ago 8

Hi,

We've started an initiative to request/require that clients without a full coverage plan, such as MA, keep a credit card on file with us in order to pay copays, private pay, and overdue coinsurance/deductibles. 


Does anyone already do this? And, do you have any recommendations on effective strategies to get clients (new and existing) to comply? 

Thank you so much!

Kim

+1

kiosk-Sending multiple forms through clinical/charting

Cary 2 years ago in Clinical Charting Module 0

For some reason, not all of the forms we want to Kiosk are available when through Appointment and Client modules.  The only way is if the document is created in clinical/charting, and then kiosked.  That said, because it has to be sent individually that way, how can I have a client have both forms available at the same time, even though sent separate?  So far, the clients have finished one form and then once sent- the screen is blank. 

+1

Is the Reports Module down? It is not loading

Kristine 2 years ago in Reporting Module updated by Jana 2 years ago 2
+1

Idea for Procentive regarding client statements

Paula 2 years ago in Clients Module updated by natale 2 years ago 1

QR code on client Statements


QR Codes have become increasingly popular as a quick and easy way to share information. We are seeing them more and more on printed patient statements.

Could Procentive add them to our patient statements? With one scan, patients can be instantly directed to pay their bill online.