+1

Surcharge for Credit Card Payments

ejallo 2 years ago in Billing/Electronic Modules 0

Does anyone add a surcharge for credit card payments?  I'm wondering how you set that up in Procentive. 

Thanks

+1

Is the Reports Module down? It is not loading

Kristine 3 years ago in Reporting Module updated by Jana 3 years ago 2
+1

Idea for Procentive regarding client statements

Paula 3 years ago in Clients Module updated by natale 3 years ago 1

QR code on client Statements


QR Codes have become increasingly popular as a quick and easy way to share information. We are seeing them more and more on printed patient statements.

Could Procentive add them to our patient statements? With one scan, patients can be instantly directed to pay their bill online.

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Appointments to Google Calendar?

Kelly S 3 years ago in Appointments Module updated by Mark Cornell 3 years ago 1

Can Procentive appointments be automatically linked/added to a Goggle Calendar? 

+1

s9480

Jill Benson 3 years ago in User Group Help 0

We are having difficulty recently getting S9480 reimbursed from Medica.  We have billed it with a revenue code in the past and have gotten reimbursement but then we also get denials - we have also billed it as a "group"  Anyone having similar problems with Medica/UHC and the S9480 group code?

+1

Changing user names

desiree 4 years ago in Client Portal 0

Is it possible for a client to change a user name connected to a client portal once it is created? 

+1

Client's "Preferred Name" on clinical documents

Rochelle Garcia 4 years ago in Clinical Charting Module updated by sarah 4 years ago 1

Hello,

Does anyone know if there is a setting in Procentive that would allow the practitioner to print clinical documents with the client's preferred name rather than what is in the client module?  

+1

State ERAs

colette kemper 4 years ago in Payments/ERA Modules updated by Chris Werner 4 years ago 3

We are still waiting for our State ERAs to be posted in Procentive.  Is anyone else waiting or is it just us?   I wish Procentive would have a set schedule for putting them in the system instead of one time a Tuesday, next a Thursday, etc.  

+1

"Svc belongs here" link not working?

KatieW 4 years ago in Payments/ERA Modules updated by Valerie McNamara 4 years ago 1

Is anyone else having an issue when trying to apply secondary payments where the  "svc belongs here" link is no longer swapping where the payment is trying to apply? I've tried it on more than one computer with the same result so I'm wondering if it is a global issue or not.

Image 179

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Suggestion: Time Module

Caren 4 years ago in Time Module 0

When I create service lines in the time module, can you make an auto populate check box after the first line so that all would have the same time if I selected that just like they would have the same time if I created the service line from the appointment module