

Surcharge for Credit Card Payments
Does anyone add a surcharge for credit card payments? I'm wondering how you set that up in Procentive.
Thanks

Idea for Procentive regarding client statements
QR code on client Statements QR Codes have become increasingly popular as a quick and easy way to share information. We are seeing them more and more on printed patient statements. Could Procentive add them to our patient statements? With one scan, patients can be instantly directed to pay their bill online. |

Appointments to Google Calendar?
Can Procentive appointments be automatically linked/added to a Goggle Calendar?

s9480
We are having difficulty recently getting S9480 reimbursed from Medica. We have billed it with a revenue code in the past and have gotten reimbursement but then we also get denials - we have also billed it as a "group" Anyone having similar problems with Medica/UHC and the S9480 group code?

Changing user names
Is it possible for a client to change a user name connected to a client portal once it is created?

Client's "Preferred Name" on clinical documents
Hello,
Does anyone know if there is a setting in Procentive that would allow the practitioner to print clinical documents with the client's preferred name rather than what is in the client module?

State ERAs
We are still waiting for our State ERAs to be posted in Procentive. Is anyone else waiting or is it just us? I wish Procentive would have a set schedule for putting them in the system instead of one time a Tuesday, next a Thursday, etc.

"Svc belongs here" link not working?
Is anyone else having an issue when trying to apply secondary payments where the "svc belongs here" link is no longer swapping where the payment is trying to apply? I've tried it on more than one computer with the same result so I'm wondering if it is a global issue or not.

Suggestion: Time Module
When I create service lines in the time module, can you make an auto populate check box after the first line so that all would have the same time if I selected that just like they would have the same time if I created the service line from the appointment module
Customer support service by UserEcho